Theresa Edwards

  • Finance and Accounting Outsourcing 101

    Finance and Accounting Outsourcing 101

    We live in an increasingly connected world in a time of unprecedented technological advancement. More and more the ability to stand out in business relies heavily on offering the best of what you prod

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  • Time Management Tips and Tricks

    Time Management Tips and Tricks

    There is a reason that we collectively burst into the new year with a list of goals and resolutions that we promise to attend to over the next 365 days. After the chaotic holiday season wraps and the

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  • [PODCAST] Streamlining Finance & Accounting Processes

    [PODCAST] Streamlining Finance & Accounting Processes

    Megan Weis — VP & General Manager, FAO Services at Personiv was invited as a guest to speak some of the ways that leaders can streamline their businesses' finance and accounting processes and win back

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  • Personiv Wins Comparably’s Best Companies for Diversity, Ranks In Top 50 Companies

    Personiv Wins Comparably’s Best Companies for Diversity, Ranks In Top 50 Companies

    Personiv, a global leader in accounting, back office, digital and customer contact outsourcing has been named as one of Comparably's 2019 Best Companies for Diversity in the category of large companie

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  • Top 5 Podcasts Accounting Leaders Should Listen To Today

    Top 5 Podcasts Accounting Leaders Should Listen To Today

    These days, it seems there's a podcast for every niche interest and obscure topic you can think of, all just waiting to be downloaded for a more bearable commute, workout or laundry day. You can get y

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  • Personiv Manila Recognized for its Unique Approach to Outsourcing Partnerships

    Personiv Manila Recognized for its Unique Approach to Outsourcing Partnerships

    Shared Services and Outsourcing Network (SSON) — the largest shared services and outsourcing network in the world — held a gala in on November 19 to honor the "best of the best" shared service provid

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  • Two New Accolades for Personiv's Impact Sourcing Efforts in Coimbatore

    Two New Accolades for Personiv's Impact Sourcing Efforts in Coimbatore

    We are pleased to announce that our Coimbatore site – along with Executive Vice President and Site Head Fredericks John – have been recognized once again for their unique corporate social...

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  • Implementing Outsourcing as a Transitioning CFO

    Implementing Outsourcing as a Transitioning CFO

    Being a CFO in transition means managing a moving workload. Besides managing the regular short-term and long-term executive responsibilities that come along with the job, there's also the process of

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  • [PODCAST] The Reality of Doing More With Less

    [PODCAST] The Reality of Doing More With Less

    Michael Murphy —CFO of Personiv, was invited as a guest to speak on the MarketScale Retail Podcast with Sean Heath, where he shared his experience and insight as a financial leader sometimes required

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  • Improving Your Accounting Processes Through Outsourcing

    Improving Your Accounting Processes Through Outsourcing

    Keeping your company's books and financial information in order is crucial to keeping, well, your company. After all, business comes down to the numbers. If you do it yourself, you're probably already

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  • Making Your Mark: Improving Accounting Processes Without Breaking What Works

    Making Your Mark: Improving Accounting Processes Without Breaking What Works

    If you're a CFO that's moved into a new role – through headhunting, traditional hiring processes, or through a recent promotion – you can expect at least one thing about the transition

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  • Personiv Coimbatore Awarded Strategy Award from The Institute for Competitiveness

    Personiv Coimbatore Awarded Strategy Award from The Institute for Competitiveness

    We are pleased to announce that the Personiv Coimbatore team has earned yet another award! On October 17, The Institute for Competitiveness, in conjunction with the Times Network of India presented

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  • Personiv Manila Awarded Philippine Society for Quality's Team Excellence Award

    Personiv Manila Awarded Philippine Society for Quality's Team Excellence Award

    We are so pleased to announce that our Manila-based team has won the Philippine Society For Quality 2019 Excellence Team Award at the organization's 30th National Quality Forum.

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]

    This week, we wanted to know exactly why Bora thinks that live support and the people who provide it aren't going anywhere, and how offshore customer service is about to get better than it's ever been

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]

    This week, we asked Vishal Bora to share his thoughts on how data collected on customers and how technology is also impacting customer experience outsourcing behind the scenes.

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers is our three part series on how new technologies are affecting one of the oldest aspects of business - client care.

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  • Personiv’s ‘Trek for a Cause 2.0’ Raises More Than $5K for Orphaned Children

    Personiv’s ‘Trek for a Cause 2.0’ Raises More Than $5K for Orphaned Children

    In their second such effort, members from each of Personiv’s four global sites set out from the Kullu Valley in Himachal Pradesh, India, on September 11 to buttress their efforts to raise money...

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  • We Are ‘One Personiv’: How 50 Employees Spread Across the Globe Came Together to Give Back

    We Are ‘One Personiv’: How 50 Employees Spread Across the Globe Came Together to Give Back

    When you’re a global company, finding ways to foster cohesion isn’t always an easy prospect. It takes dedicated leadership and a set of values that prioritizes unification as a company culture.

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  • CEO David Lesniak on Sourcing and Securing Hard-to-Find Accounting Talent

    CEO David Lesniak on Sourcing and Securing Hard-to-Find Accounting Talent

    It’s no secret: there’s a talent accounting shortage in the United States. Between automation, changing regulations, and the looming mass retirement of CPAs, the talent pool is diminishing.

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  • CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    When you’re first beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. That’s not necessarily bad

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