Theresa Edwards

  • [PODCAST] The Reality of Doing More With Less

    [PODCAST] The Reality of Doing More With Less

    Michael Murphy —CFO of Personiv, was invited as a guest to speak on the MarketScale Retail Podcast with Sean Heath, where he shared his experience and insight as a financial leader sometimes required

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  • Improving Your Accounting Processes Through Outsourcing

    Improving Your Accounting Processes Through Outsourcing

    Keeping your company's books and financial information in order is crucial to keeping, well, your company. After all, business comes down to the numbers. If you do it yourself, you're probably already

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  • Making Your Mark: Improving Accounting Processes Without Breaking What Works

    Making Your Mark: Improving Accounting Processes Without Breaking What Works

    If you're a CFO that's moved into a new role – through headhunting, traditional hiring processes, or through a recent promotion – you can expect at least one thing about the transition

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  • Personiv Coimbatore Awarded Strategy Award from The Institute for Competitiveness

    Personiv Coimbatore Awarded Strategy Award from The Institute for Competitiveness

    We are pleased to announce that the Personiv Coimbatore team has earned yet another award! On October 17, The Institute for Competitiveness, in conjunction with the Times Network of India presented

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  • Personiv Manila Awarded Philippine Society for Quality's Team Excellence Award

    Personiv Manila Awarded Philippine Society for Quality's Team Excellence Award

    We are so pleased to announce that our Manila-based team has won the Philippine Society For Quality 2019 Excellence Team Award at the organization's 30th National Quality Forum.

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]

    This week, we wanted to know exactly why Bora thinks that live support and the people who provide it aren't going anywhere, and how offshore customer service is about to get better than it's ever been

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]

    This week, we asked Vishal Bora to share his thoughts on how data collected on customers and how technology is also impacting customer experience outsourcing behind the scenes.

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers is our three part series on how new technologies are affecting one of the oldest aspects of business - client care.

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  • Personiv’s ‘Trek for a Cause 2.0’ Raises More Than $5K for Orphaned Children

    Personiv’s ‘Trek for a Cause 2.0’ Raises More Than $5K for Orphaned Children

    In their second such effort, members from each of Personiv’s four global sites set out from the Kullu Valley in Himachal Pradesh, India, on September 11 to buttress their efforts to raise money...

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  • We Are ‘One Personiv’: How 50 Employees Spread Across the Globe Came Together to Give Back

    We Are ‘One Personiv’: How 50 Employees Spread Across the Globe Came Together to Give Back

    When you’re a global company, finding ways to foster cohesion isn’t always an easy prospect. It takes dedicated leadership and a set of values that prioritizes unification as a company culture.

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  • CEO David Lesniak on Sourcing and Securing Hard-to-Find Accounting Talent

    CEO David Lesniak on Sourcing and Securing Hard-to-Find Accounting Talent

    It’s no secret: there’s a talent accounting shortage in the United States. Between automation, changing regulations, and the looming mass retirement of CPAs, the talent pool is diminishing.

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  • CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    When you’re first beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. That’s not necessarily bad

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  • 3 Big Reasons to Implement a Wellness Program at Work

    3 Big Reasons to Implement a Wellness Program at Work

    When it comes to enticing and retaining employees, perks can be pivotal. And across industries, wellness programs are among the most common types of perks there are. It’s easy to see why benefits...

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  • [PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity

    [PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity

    Evan Green, Founder, and Chairman of Personiv was invited as a guest to speak on the Pro AV podcast over at Marketscale.

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  • How Austin's Startup Community Made Our First Event a Big Success

    How Austin's Startup Community Made Our First Event a Big Success

    On August 8, 2019, we had the unique pleasure of hosting our first event in Personiv's home city of Austin, Texas. Smart Outsourcing for Startups and Incubators was an evening dedicated to...

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  • Rethinking What an 'Office' Looks Like: The Rise of the Virtual Team

    Rethinking What an 'Office' Looks Like: The Rise of the Virtual Team

    The world is changing at a faster pace than it ever has before. Technology, globalization and constant connectivity tend to affect almost everything we do, and that’s especially true when...

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  • [Infographic] Top 5 Elements of Employee Retention

    [Infographic] Top 5 Elements of Employee Retention

    It’s well known that employee turnover can be costly. Keeping employees is often a matter of keeping employees engaged, an end to which there is no shortage of suggested means.

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  • Gen Z is Entering the Workforce — Are You Ready For Them?

    Gen Z is Entering the Workforce — Are You Ready For Them?

    The interest and chatter about Gen Z are rooted in two facts. One, if you manage people in any capacity, you’ll soon be managing this generation if you aren’t already.

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  • [PODCAST] Outsourcing is the Competitive Edge for Today’s Startups

    [PODCAST] Outsourcing is the Competitive Edge for Today’s Startups

    Tim Witucki – Senior VP, Worldwide Sales & Business Development, Personiv, was invited to speak with Sean Heath as a guest on MarketScale’s Software & Technology podcast.

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  • People + Technology: Why Humans Still Matter in the Age of Automation

    People + Technology: Why Humans Still Matter in the Age of Automation

    Automation is here to stay. More and more, the day-to-day functions of the work we’ve traditionally expected people to perform are relegated to machines of all stripes. Whether that’s a...

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