COO/Operations Manager

  • People + Technology: Why Humans Still Matter in the Age of Automation

    People + Technology: Why Humans Still Matter in the Age of Automation

    Automation is here to stay. More and more, the day-to-day functions of the work we’ve traditionally expected people to perform are relegated to machines of all stripes. Whether that’s a...

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  • To BPO or Not to BPO

    To BPO or Not to BPO

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  • Considering Outsourcing Back Office? Here’s the Pros & Cons

    Considering Outsourcing Back Office? Here’s the Pros & Cons

    Though the specific back office needs of each company may vary according to size and industry, there are many general back-office needs that are common to virtually every sizable company. These...

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  • Join us on Aug. 8th for our FREE event ''Smart Outsourcing For Startups'' in Austin, TX.

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  • Fixing Your Reporting Headache: How Outsourcing Can Help

    Fixing Your Reporting Headache: How Outsourcing Can Help

    If you’re like most accounting leaders, you know that monthly reports can easily become your worst nightmare. Whether you are consolidating data from several systems or bringing together...

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  • Outsourcing to India: Everything You Need to Know

    Outsourcing to India: Everything You Need to Know

    With the increasing cost of talent and rapid expansion of businesses, companies across the globe are inclined to reap the benefits of outsourcing. And although the outsourcing industry is being...

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  • Scaling Quickly: How to Build Back Office Teams Fast

    Scaling Quickly: How to Build Back Office Teams Fast

    A strong back office team is the key to ensuring customer satisfaction, team efficiency and a successful foundation to any business. After all, it is the back-office team that primarily takes care...

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  • Ready to Outsource?

    Ready to Outsource?

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  • The Advantages of Outsourcing Your Back Office Support Needs

    The Advantages of Outsourcing Your Back Office Support Needs

    Though the specific back office needs of each company may vary according to size and industry, there are many general back-office needs that are common to virtually every sizable company. These...

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  • [PODCAST] Outsourcing To Grow & Disrupt

    [PODCAST] Outsourcing To Grow & Disrupt

    Evan Green, Founder and Chairman of Personiv, was invited as a guest at the Selling Disruption Show with Mark S.A. Smith to share his views on how outsourcing can benefit businesses and boost...

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  • How to Increase Your Customer Referrals

    How to Increase Your Customer Referrals

    More than 2 million brand-related conversations take place (online & offline) in the United States daily. With no shortage of online channels for customers to relay their experience, they are more...

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  • Case Study - Creative/Back Office

    Case Study - Creative/Back Office

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  • Should I Switch BPO Providers? When to Stick and When to Switch

    Should I Switch BPO Providers? When to Stick and When to Switch

    Choosing the right outsourcing provider can be a tough decision, and once it’s done, many companies want to stick with their vendor. There are, however, several situations that beg the question,...

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  • Data Security While Outsourcing: How to Ensure that Your (and Your Clients’) Data is Safe

    Data Security While Outsourcing: How to Ensure that Your (and Your Clients’) Data is Safe

    Data security is one of the chief concerns of American companies today. In fact, hearing news of another major data breach is becoming more commonplace, while the tactics used in hacking are...

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  • Managing Remote Teams: Tips to Making it Work

    Managing Remote Teams: Tips to Making it Work

    Whether your existing employees are going remote, you’re thinking of hiring a freelancer or you’re choosing to outsource a full team, having team members scattered across the globe (or even across...

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  • How to Choose an Outsourcing Provider for Your Business

    How to Choose an Outsourcing Provider for Your Business

    If you’re thinking about using outsourcing as a way to scale your business, one of the first things you may be considering is how to choose a provider. Outsourcing provider for your business can...

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  • How to Build a World-Class Candidate Experience

    How to Build a World-Class Candidate Experience

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  • The Top 3 Tasks to Outsource for Increased Efficiency

    The Top 3 Tasks to Outsource for Increased Efficiency

    When choosing to cut costs through outsourcing, one of your first questions might be, which parts of the business make the most sense to outsource to a third party? The key is to outsource tasks...

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  • Staying Organized at Work: A Busy Leader’s Guide

    Staying Organized at Work: A Busy Leader’s Guide

    If you’re like many employees in companies across the country, one of your New Year’s Resolutions this year was to (finally…) get organized at work. So, how’s it going? We made it through month...

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  • Top 10 Techniques to Make Training a Strong Part of Your Company Culture

    Top 10 Techniques to Make Training a Strong Part of Your Company Culture

    Career development and training are often hailed as some of the most important factors in choosing a new job. In fact, a recent Gallup study found that 59% of millennials; 44% of Gen Xers and 41%...

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  • Investing In Your People

    Investing In Your People

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