COO/Operations Manager
You need to scale your business operations while saving on costs as much as possible. Read on for our important tips to help you reach your goals.
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23:47Watch VideoData Driven Decision-Making Webinar: A Blueprint & Case Study
Megan brings an exciting webinar session on the topic of "data-driven decision making" where she presents the blueprint to move your organization along the path to becoming more data-driven.
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0:57Watch VideoBack Office Solutions Video
Watch this video about Personiv's Back Office Services to learn more about how to optimize costs while improving on customer experience. Our clients have trusted our BPO service for more than 35 years
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![[Client Spotlight] Personiv + Thryv - Outsourcing Partnership Benefits](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fi.ytimg.com%2Fvi%2FpPVtZrsMtQ0%2Fhqdefault.jpg&size=1&version=1642732156&sig=6ae9585171c92bb155065a4503363667&default=hubs%2Ftilebg-videos.jpg)
1:56Watch Video[Client Spotlight] Personiv + Thryv - Outsourcing Partnership Benefits
Personiv has worked with Thryv for decades, providing this top full-service media company with flexible BPO solutions across multiple areas of their business. Learn about this partnership.
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Read ArticleHow Private Equity Firms Add Efficiency Without Adding to Headcount
The private equity landscape has become increasingly crowded. These are the best ways to add efficiency to your PE firm inexpensively.
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![What to Do When Your BPO Isn't Working Out - Switching Outsourcing Providers [eBook]](https://content.cdntwrk.com/files/aT0xMTU2NTIzJnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPWQ3ZTAzZjdjZDIwZjI4NmY3NjMxNDJkZTMzMzY3OTFi/-w-320.jpg)
DownloadWhat to Do When Your BPO Isn't Working Out - Switching Outsourcing Providers [eBook]
When your BPO firm isn’t working out, it can have serious consequences. Learn the crucial steps to follow when switching providers.
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Think You Know Outsourcing? Not if You Believe These 6 Myths.
Debunk These Myths -
Download
Everything You Need to Do Before You Start Outsourcing - Checklist
You've made the decision, but there are a few things you'll need to do before you start outsourcing. Download our checklist to keep as a quick reminder of everything you'll need to do to get started.
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![[Infographic] 5 Steps You Can't Skip on the Path to Outsourcing](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVlNGVmNjdkY2E0ZjEuanBnJnZlcnNpb249MDAwMCZzaWc9N2I2NzgzOTk3YzEwOWUyZWFkYmM2NTUzZDU3YjdmMmE%25253D&size=1&version=1643409677&sig=3e503de1ebb18afefc67ea18571a8d3f&default=hubs%2Ftilebg-blogs.jpg)
Read Article[Infographic] 5 Steps You Can't Skip on the Path to Outsourcing
When you're first considering outsourcing for your business, it can be overwhelming. Here are your 5 clear, actionable steps to leverage outsourcing for growth and savings.
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Read ArticleHow to Retain Client Relationships - Proven Strategies to Grow Retention
John Nichols — VP Account Management at Personiv, discusses the key ingredients that go into forming a partnership that goes the distance.
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Read ArticleTime Management Tips and Tricks
There is a reason that we collectively burst into the new year with a list of goals and resolutions that we promise to attend to over the next 365 days. Start here to hone your time management skills.
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![[Infographic] 4 Simple Steps to the 'Magic Ratio' of Productivity](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkZjdlZTVhYWM0OWUuanBnJnZlcnNpb249MDAwMCZzaWc9YTk5YzQ4NDMwOTEzNjJlODA3YWI2YzlkMmE5ZGZhNTI%25253D&size=1&version=1647357067&sig=5985748450621276aaf9a5731496d68c&default=hubs%2Ftilebg-blogs.jpg)
Read Article[Infographic] 4 Simple Steps to the 'Magic Ratio' of Productivity
Follow the magic ratio of productivity with these 4 steps to increase your overall efficiency. The 20/80 rule will let you focus your efforts intelligently to maximize your profitability.
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Download
[Worksheet] Apply Outsourcing to Your Organization
If you're looking to start outsourcing within your organization, being fully prepared is the best way to achieve success. Download the worksheet to see all the steps.
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Read ArticleCEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing
When you’re beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. We've made it easier for you.
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1:32Watch VideoSmart Outsourcing for Startups
Outsourcing is the secret to scaling fast and when you're in growth mode, you need a partner who gets it. Find out why outsourcing can give you the competitive edge in the crowded startup market.
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Read Article3 Big Reasons to Implement a Wellness Program at Work
When it comes to enticing and retaining employees, perks can be pivotal. And across industries, wellness programs are among the most common types of perks there are. Learn why.
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![[PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkNjdlZmU5MWQ3MzkuanBnJnZlcnNpb249MDAwMCZzaWc9ZjMwNGEyODI5YjcyOGU0ZjE4YmNhODM3NGE3NTBlYWE%25253D&size=1&version=1643331697&sig=cb0957eca6625106274cba6c3864657f&default=hubs%2Ftilebg-blogs.jpg)
Read Article[PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity
Evan Green, Founder, and Chairman of Personiv was invited as a guest to speak on the Pro AV podcast over at Marketscale about the tips for productivity. Learn more.
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Download
Meet Gen Z: How to Lead the Newest Generation of Workers - eBook
A new generation is making its way out of the classroom and into the boardrooms, cubicles and coworking spaces that comprise the modern workplace. Are you ready for them?
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Read ArticleHow Austin's Startup Community Made Our First Event a Big Success
On August 8, 2019, we had the unique pleasure of hosting our first event in Personiv's home city of Austin, Texas. Smart Outsourcing for Startups and Incubators was an evening dedicated to...
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Read ArticleVirtual Teams in Organizations: Rethinking What an 'Office' Looks Like
The world is changing at a faster pace than it ever has before. Technology, globalization and constant connectivity tend to affect almost everything we do, and that’s especially true when...
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Read ArticleLowering Attrition: Effective Employee Retention Strategies to Implement Today
It’s well known that employee turnover can be costly. Keeping employees is often a matter of keeping employees engaged, an end to which there is no shortage of suggested means. Learn our tips.
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Read ArticleHiring Gen Z Talent — Are You Ready for Them?
n many ways, Gen Z is a generation of “firsts”. They’re the first true digital natives, for instance. In the United States, they are the first generation that won’t have a white majority.
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