COO/Operations Manager
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Read ArticlePeople + Technology: Why Humans Still Matter in the Age of Automation
Automation is here to stay. More and more, the day-to-day functions of the work we’ve traditionally expected people to perform are relegated to machines of all stripes. Whether that’s a...
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Think You Know Outsourcing? Not if You Believe These 6 Myths.
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Read MoreTo BPO or Not to BPO
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Read ArticleConsidering Outsourcing Back Office? Here’s the Pros & Cons
Though the specific back office needs of each company may vary according to size and industry, there are many general back-office needs that are common to virtually every sizable company. These...
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Read ArticleFixing Your Reporting Headache: How Outsourcing Can Help
If you’re like most accounting leaders, you know that monthly reports can easily become your worst nightmare. Whether you are consolidating data from several systems or bringing together...
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Read ArticleOutsourcing to India: Everything You Need to Know
With the increasing cost of talent and rapid expansion of businesses, companies across the globe are inclined to reap the benefits of outsourcing. And although the outsourcing industry is being...
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Read ArticleScaling Quickly: How to Build Back Office Teams Fast
A strong back office team is the key to ensuring customer satisfaction, team efficiency and a successful foundation to any business. After all, it is the back-office team that primarily takes care...
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Read MoreReady to Outsource?
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Read ArticleThe Advantages of Outsourcing Your Back Office Support Needs
Though the specific back office needs of each company may vary according to size and industry, there are many general back-office needs that are common to virtually every sizable company. These...
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Read Article[PODCAST] Outsourcing To Grow & Disrupt
Evan Green, Founder and Chairman of Personiv, was invited as a guest at the Selling Disruption Show with Mark S.A. Smith to share his views on how outsourcing can benefit businesses and boost...
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Read ArticleHow to Increase Your Customer Referrals
More than 2 million brand-related conversations take place (online & offline) in the United States daily. With no shortage of online channels for customers to relay their experience, they are more...
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Read MoreCase Study - Creative/Back Office
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Read ArticleShould I Switch BPO Providers? When to Stick and When to Switch
Choosing the right outsourcing provider can be a tough decision, and once it’s done, many companies want to stick with their vendor. There are, however, several situations that beg the question,...
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Read ArticleData Security While Outsourcing: How to Ensure that Your (and Your Clients’) Data is Safe
Data security is one of the chief concerns of American companies today. In fact, hearing news of another major data breach is becoming more commonplace, while the tactics used in hacking are...
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Read ArticleManaging Remote Teams: Tips to Making it Work
Whether your existing employees are going remote, you’re thinking of hiring a freelancer or you’re choosing to outsource a full team, having team members scattered across the globe (or even across...
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Read ArticleHow to Choose an Outsourcing Provider for Your Business
If you’re thinking about using outsourcing as a way to scale your business, one of the first things you may be considering is how to choose a provider. Outsourcing provider for your business can...
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Read MoreHow to Build a World-Class Candidate Experience
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Read ArticleThe Top 3 Tasks to Outsource for Increased Efficiency
When choosing to cut costs through outsourcing, one of your first questions might be, which parts of the business make the most sense to outsource to a third party? The key is to outsource tasks...
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Read ArticleStaying Organized at Work: A Busy Leader’s Guide
If you’re like many employees in companies across the country, one of your New Year’s Resolutions this year was to (finally…) get organized at work. So, how’s it going? We made it through month...
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Read ArticleTop 10 Techniques to Make Training a Strong Part of Your Company Culture
Career development and training are often hailed as some of the most important factors in choosing a new job. In fact, a recent Gallup study found that 59% of millennials; 44% of Gen Xers and 41%...
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Investing In Your People
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