How to Increase Your Customer Referrals
More than 2 million brand-related conversations take place (online & offline) in the United States daily. W...
Think You Know Outsourcing? Not if You Believe These 6 Myths.Learn More
[Checklist] Everything You Need to Do Before You Start Outsourcing
Before you start outsourcing, there's a few things you'll need to do. Download our checklist to keep as a quick reminder of everything you'll need to do to get started.
[Worksheet] Apply Outsourcing to Your Organization
If you're looking to start outsourcing within your organization, being fully prepared is the best way to achieve success. One of the first steps is determining how outsourcing would affect your goals
CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing
When you’re first beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. That’s not necessarily bad
Smart Outsourcing for Startups
Outsourcing is the secret to scaling fast and when you're in growth mode, you need a partner who gets it. Find out why outsourcing can give you the competitive edge in the crowded startup market.
3 Big Reasons to Implement a Wellness Program at Work
When it comes to enticing and retaining employees, perks can be pivotal. And across industries, wellness programs are among the most common types of perks there are. It’s easy to see why benefits...
[PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity
Evan Green, Founder, and Chairman of Personiv was invited as a guest to speak on the Pro AV podcast over at Marketscale.
Meet Gen Z: How to Lead the Newest Generation of Workers
A new generation is making its way out of the classroom and into the boardrooms, cubicles and coworking spaces that comprise the modern workplace.
What To Do When Your BPO Isn't Working Out
When your BPO firm isn’t working out, it can have serious consequences. By missing targets, leaving customers dissatisfied or losing key talent, your BPO firm could be negatively affecting your succes
How Austin's Startup Community Made Our First Event a Big Success
On August 8, 2019, we had the unique pleasure of hosting our first event in Personiv's home city of Austin, Texas. Smart Outsourcing for Startups and Incubators was an evening dedicated to...
Rethinking What an 'Office' Looks Like: The Rise of the Virtual Team
The world is changing at a faster pace than it ever has before. Technology, globalization and constant connectivity tend to affect almost everything we do, and that’s especially true when...
[Infographic] Top 5 Elements of Employee Retention
It’s well known that employee turnover can be costly. Keeping employees is often a matter of keeping employees engaged, an end to which there is no shortage of suggested means.
Gen Z is Entering the Workforce — Are You Ready For Them?
The interest and chatter about Gen Z are rooted in two facts. One, if you manage people in any capacity, you’ll soon be managing this generation if you aren’t already.
[PODCAST] Outsourcing is the Competitive Edge for Today’s Startups
Tim Witucki – Senior VP, Worldwide Sales & Business Development, Personiv, was invited to speak with Sean Heath as a guest on MarketScale’s Software & Technology podcast.
People + Technology: Why Humans Still Matter in the Age of Automation
Automation is here to stay. More and more, the day-to-day functions of the work we’ve traditionally expected people to perform are relegated to machines of all stripes. Whether that’s a...
Fredricks John, EVP & Site Head – Coimbatore, India joins NASSCOM National SME Council
PersonivFredricks John, EVP & Site Head – Coimbatore, India joins NASSCOM National SME Council We are excited to announce that Fredricks John, EVP & Site Head – Personiv Coimbatore has been...
Customer Experience in 2019
Taking care of customers has always been considered to be a crucial aspect of your business, and it continues to be the same today. After all, they are the reason why businesses remain afloat and...
To BPO or Not to BPO
Quality back office support can make or break your business, and with back-office functions often driving 50% or more of total operational costs, you may be looking for a solution to tighten
The Definitive Guide to Retaining Top Talent
In a competitive marketplace with a variety of job prospects available to your key team members, keeping them onboard and committed to your business is trickier than ever.
Empowering Recruiters While Harnessing AI
No matter where you look, artificial intelligence (AI) has become the most-talked about topic in recruiting. And while it’s true that recruiting AI has changed the game in the field of talent...
Using a Finance and Accounting Outsourcing Provider: What to Expect