Back Office

Back office services are the foundation of your business. Learn how to optimize your back-office operations while cutting costs.

  • Why Outsource to India

    Why Outsource to India

    Why outsource to India? There’s a multitude of reasons (think – cost, quality and more) – but did you know that outsourcing is the main source of foreign income for India’s economy? Learn more.

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  • Data Driven Decision-Making Webinar: A Blueprint & Case Study23:47

    Data Driven Decision-Making Webinar: A Blueprint & Case Study

    Megan brings an exciting webinar session on the topic of "data-driven decision making" where she presents the blueprint to move your organization along the path to becoming more data-driven.

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  • Flexible, Trusted Partnership: Thryv + Personiv

    Flexible, Trusted Partnership: Thryv + Personiv

    As the incoming Executive Vice President of Operations at Dex Media, John Wholey was looking for an outsourcing partnership that would allow his company time and flexibility to review, reflect and

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  • Effective Strategy Building: What Does the Data Say?

    Effective Strategy Building: What Does the Data Say?

    Have you ever wondered why some organizations are more successful than others? Or why some companies seem leaps-and-bounds ahead in revenue, technology & customer base? It all comes down to 1 thing.

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  • Outsourcing vs. Offshoring vs. Nearshoring: What's the Difference?

    Outsourcing vs. Offshoring vs. Nearshoring: What's the Difference?

    One of the most challenging aspects of making any large, new business decision can be the learning curve aspect of it. If you're considering outsourcing this guide will help you.

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  • [Infographic] 5 Steps You Can't Skip on the Path to Outsourcing

    [Infographic] 5 Steps You Can't Skip on the Path to Outsourcing

    When you're first considering outsourcing for your business, it can be overwhelming. Here are your 5 clear, actionable steps to leverage outsourcing for growth and savings.

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  • Why Retail Execs Should Focus On Their Strengths And Outsource The Rest

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  • Putting Outsourcing Myths to Bed: The Truth About Working Across Time Zones

    Putting Outsourcing Myths to Bed: The Truth About Working Across Time Zones

    If you're ready to explore outsourcing as a solution, you might have a few questions about what to expect, including time-zone differences. We're here to help debunk the myths.

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  • Back Office Solutions Video0:57

    Back Office Solutions Video

    Watch this video about Personiv's Back Office Services to learn more about how to optimize costs while improving on customer experience. Our clients have trusted our BPO service for more than 35 years

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  • Discover Outsourced Accounting: Finance & Accounting Outsourcing (FAO) 101

    Discover Outsourced Accounting: Finance & Accounting Outsourcing (FAO) 101

    BPO is by no means a new concept, but it's been changing in tandem with the rest of the business landscape. We're going back to basics with an updated crash course in FAO (F&A Outsourcing).

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  • Virtual Teams in Organizations: Rethinking What an 'Office' Looks Like

    Virtual Teams in Organizations: Rethinking What an 'Office' Looks Like

    The world is changing at a faster pace than it ever has before. Technology, globalization and constant connectivity tend to affect almost everything we do, and that’s especially true when...

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  • Ready to Outsource? Presenting Outsourcing to Your Leadership Team - eBook

    Ready to Outsource? Presenting Outsourcing to Your Leadership Team - eBook

    Outsourcing remains the best way to save money and increase production at the same time. Learn how to sell outsourcing as a strategy to your leadership team with our eBook.

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  • CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    When you’re beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. We've made it easier for you.

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  • [Client Spotlight] Personiv + Thryv - Outsourcing Partnership Benefits1:56

    [Client Spotlight] Personiv + Thryv - Outsourcing Partnership Benefits

    Personiv has worked with Thryv for decades, providing this top full-service media company with flexible BPO solutions across multiple areas of their business. Learn about this partnership.

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  • Meet Gen Z: How to Lead the Newest Generation of Workers - eBook

    Meet Gen Z: How to Lead the Newest Generation of Workers - eBook

    A new generation is making its way out of the classroom and into the boardrooms, cubicles and coworking spaces that comprise the modern workplace. Are you ready for them?

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  • The Advantages of Outsourcing Your Back Office Support Needs

    The Advantages of Outsourcing Your Back Office Support Needs

    Outsourcing back-office tasks to a reputable Business Process Outsourcing (BPO) provider has long-been the solution for larger companies. Learn the reasons here.

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  • Scaling Quickly: How to Build Back Office Teams Fast

    Scaling Quickly: How to Build Back Office Teams Fast

    A strong back office team is the key to ensuring customer satisfaction, team efficiency and a successful foundation for any business. Find out the best way to scale a back-office team quickly.

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  • Using Outsourcing to Maximize Efficiency

    Using Outsourcing to Maximize Efficiency

    When choosing to cut costs through outsourcing, one of your first questions might be, which parts of the business make the most sense to outsource to a third party? Start here.

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  • People + Technology: Why Humans Still Matter in the Age of Automation

    People + Technology: Why Humans Still Matter in the Age of Automation

    Automation is here to stay. More and more, the day-to-day functions of work are relegated to machines of all stripes. But we still need people in more ways than you can imagine. Learn more.

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  • Should I Switch BPO Providers? When to Stick and When to Switch

    Should I Switch BPO Providers? When to Stick and When to Switch

    Choosing the right outsourcing provider can be a tough decision, and once it’s done, many companies want to stick with their vendor. Learn why this is detrimental to your business.

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  • Ensuring Quality While Outsourcing: Top 5 Rules to Live By

    Ensuring Quality While Outsourcing: Top 5 Rules to Live By

    One of the biggest questions we get from our clients is, “How do you ensure quality?” Learn the dos and don'ts to ensure quality outsourcing with your new provider.

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