Back Office

Back office services are the foundation of your business. Learn how to optimize your back-office operations while cutting costs.

  • Why Outsource to India

    Why Outsource to India

    Why outsource to India? There’s a multitude of reasons (think – cost, quality and more) – but did you know that outsourcing is the main source of foreign income for India’s economy? Learn more.

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  • Data Driven Decision-Making Webinar: A Blueprint & Case Study23:47

    Data Driven Decision-Making Webinar: A Blueprint & Case Study

    Megan brings an exciting webinar session on the topic of "data-driven decision making" where she presents the blueprint to move your organization along the path to becoming more data-driven.

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  • Flexible, Trusted Partnership: Thryv + Personiv

    Flexible, Trusted Partnership: Thryv + Personiv

    Download the case study to discover how Personiv provided the partnership a large enterprise was seeking for the next phase of the company. Learn the secrets to a successful outsourcing partnership.

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  • Effective Strategy Building: What Does the Data Say?

    Effective Strategy Building: What Does the Data Say?

    Have you ever wondered why some organizations are more successful than others? Or why some companies seem leaps-and-bounds ahead in revenue, technology & customer base? It all comes down to 1 thing.

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  • Outsourcing vs. Offshoring vs. Nearshoring: What's the Difference?

    Outsourcing vs. Offshoring vs. Nearshoring: What's the Difference?

    Global growth made easy! Discover how outsourcing, offshoring, & nearshoring can revolutionize your business and take it to the next level.

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  • [Infographic] 5 Steps You Can't Skip on the Path to Outsourcing

    [Infographic] 5 Steps You Can't Skip on the Path to Outsourcing

    When you're first considering outsourcing for your business, it can be overwhelming. Here are your 5 clear, actionable steps to leverage outsourcing for growth and savings.

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  • Putting Outsourcing Myths to Bed: The Truth About Working Across Time Zones

    Putting Outsourcing Myths to Bed: The Truth About Working Across Time Zones

    Working across time zones can be challenging, but it doesn't have to be! This blog post delves into the key hurdles and equips you with practical strategies to overcome them.

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  • Back Office Solutions Video0:57

    Back Office Solutions Video

    Watch this video about Personiv's Back Office Services to learn more about how to optimize costs while improving on customer experience. Clients have trusted our BPO service for more than 35 years.

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  • Discover Outsourced Accounting: Finance & Accounting Outsourcing (FAO) 101

    Discover Outsourced Accounting: Finance & Accounting Outsourcing (FAO) 101

    This guide is your one-stop shop to mastering finance & accounting outsourcing. Free up your time, focus on what you do best, and boost your bottom line. Learn more!

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  • Virtual Teams in Organizations: Rethinking What an 'Office' Looks Like

    Virtual Teams in Organizations: Rethinking What an 'Office' Looks Like

    Unlock the power of virtual teams in organizations! Discover tips & strategies for building successful, productive, and connected remote teams.

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  • Ready to Outsource? Presenting Outsourcing to Your Leadership Team - eBook

    Ready to Outsource? Presenting Outsourcing to Your Leadership Team - eBook

    Outsourcing remains the best way to save money and increase production at the same time. Learn how to sell outsourcing as a strategy to your leadership team with our eBook.

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  • CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

    Avoid costly outsourcing mistakes! Discover the un-skippable steps to success in our comprehensive guide. Download your free checklist now!

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  • [Client Spotlight] Personiv + Thryv - Outsourcing Partnership Benefits1:56

    [Client Spotlight] Personiv + Thryv - Outsourcing Partnership Benefits

    Personiv has worked with Thryv for decades, providing this top full-service media company with flexible business solutions across multiple areas of their business. Learn about this partnership.

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  • Meet Gen Z: How to Lead the Newest Generation of Workers - eBook

    Meet Gen Z: How to Lead the Newest Generation of Workers - eBook

    A new generation is going out of the classroom and into the boardrooms, cubicles & coworking spaces that comprise the modern workplace. Find out if your business is ready for them in our eBook.

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  • The Advantages of Outsourcing Your Back Office Support Needs

    The Advantages of Outsourcing Your Back Office Support Needs

    Unlock the secrets of successful back-office outsourcing! Explore cost savings, expertise, and more in our ultimate guide.

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  • Scaling Quickly: How to Build Back Office Teams Fast

    Scaling Quickly: How to Build Back Office Teams Fast

    A strong back office team is the key to ensuring customer satisfaction, team efficiency and a successful foundation for any business. Find out the best way to scale a back-office team quickly.

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  • Using Outsourcing to Maximize Efficiency

    Using Outsourcing to Maximize Efficiency

    When choosing to cut costs through outsourcing, one of your first questions might be, which parts of the business make the most sense to outsource to a third party? Start here.

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  • People + Technology: Why Humans Still Matter in the Age of Automation

    People + Technology: Why Humans Still Matter in the Age of Automation

    People and technology automation: Explore the complex relationship shaping our future. Discover impacts, opportunities, and strategies for navigating this evolving landscape.

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  • Should I Switch BPO Providers? When to Stick and When to Switch

    Should I Switch BPO Providers? When to Stick and When to Switch

    Choosing a BPO provider can be a tough decision, and once it’s done, many companies want to stick with their vendor. Don't settle for mediocrity! Discover why staying put can hurt your business.

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  • Ensuring Quality While Outsourcing: Top 5 Rules to Live By

    Ensuring Quality While Outsourcing: Top 5 Rules to Live By

    One of the biggest questions we get from our clients is, “How do you ensure quality?” Learn the dos and don'ts to ensure quality outsourcing with your new provider.

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