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Case Study - Customer Experience
The client was looking to increase outbound sales conversion for a new customer acquisitions campaign offering TV services. Campaign conversion was steady at 5.8%. All customer segments were yielding
Case Study - Graphic Design
In 2012, Lamar was seeking an outsourcing partner to help with steadily increasing creative demands in their Art Department. With consistent growth over 12 years, and their capacity to onboard new art
Case Study - Creative/Back Office
As the incoming Executive Vice President of Operations at Dex Media, John Wholey was looking for an outsourcing partnership that would allow his company time and flexibility to review, reflect and
Case Study - Sales
The client was looking to quickly double their outbound sales channel for new customer acquisitions in the US. With a current total capacity of 110 agents distributed among 15 vendors...