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Reducing Costs - Case Study

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The client was looking to quickly double their outbound sales channel for new customer acquisitions in the US. With a current total capacity of 110 agents distributed among 15 vendors, sales performance was mixed. Only 5 centers were performing at an acceptable level and there was little success in the transfer of best practices from vendor to vendor. The client needed a proven and reliable methodology to identify, select, and ramp-up successful call centers in the U.S. to ensure channel success. Download our reducing costs case study so you can learn how we can help your organization's sales performance.

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Flexible, Trusted Partnership: Thryv + Personiv
Flexible, Trusted Partnership: Thryv + Personiv

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