Blog | Personiv

5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers is our three part series on how new technologies are affecting one of the oldest aspects of business - client care.

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CEO David Lesniak on Sourcing and Securing Hard-to-Find Accounting Talent

It’s no secret: there’s a talent accounting shortage in the United States. Between automation, changing regulations, and the looming mass retirement of CPAs, the talent pool is diminishing.

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We Are ‘One Personiv’: How 50 Employees Spread Across the Globe Came Together to Give Back

When you’re a global company, finding ways to foster cohesion isn’t always an easy prospect. It takes dedicated leadership and a set of values that prioritizes unification as a company culture.

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CEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing

When you’re first beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. That’s not necessarily bad

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Think You Know Outsourcing? Not if You Believe These 6 Myths.

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[Infographic] Leading Gen Z in the Workplace

Did you know that generation Z is entering the workplace now? This infographic details everything you need to know to manage the newest generation.

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3 Big Reasons to Implement a Wellness Program at Work

When it comes to enticing and retaining employees, perks can be pivotal. And across industries, wellness programs are among the most common types of perks there are. It’s easy to see why benefits...

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[PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity

Evan Green, Founder, and Chairman of Personiv was invited as a guest to speak on the Pro AV podcast over at Marketscale.

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How Austin's Startup Community Made Our First Event a Big Success

On August 8, 2019, we had the unique pleasure of hosting our first event in Personiv's home city of Austin, Texas. Smart Outsourcing for Startups and Incubators was an evening dedicated to...

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[Infographic] The Competitive Edge for Startups

Looking to scale fast as a growing startup? With such fierce competition, outsourcing is the answer. Find out how to get an edge in the crowded startup/incubator scene with our infographic.

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Rethinking What an 'Office' Looks Like: The Rise of the Virtual Team

The world is changing at a faster pace than it ever has before. Technology, globalization and constant connectivity tend to affect almost everything we do, and that’s especially true when...

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[Infographic] Top 5 Elements of Employee Retention

It’s well known that employee turnover can be costly. Keeping employees is often a matter of keeping employees engaged, an end to which there is no shortage of suggested means.

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Gen Z is Entering the Workforce — Are You Ready For Them?

The interest and chatter about Gen Z are rooted in two facts. One, if you manage people in any capacity, you’ll soon be managing this generation if you aren’t already.

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[PODCAST] Outsourcing is the Competitive Edge for Today’s Startups

Tim Witucki – Senior VP, Worldwide Sales & Business Development, Personiv, was invited to speak with Sean Heath as a guest on MarketScale’s Software & Technology podcast.

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[PODCAST] Why a Shortage of Accountants Could Be on The Horizon

Megan Weis, VP & General Manager – FAO Services, Personiv was invited as a guest for a podcast on outsourcing and the shortage of accountants on the Software & Technology podcast by MarketScale....

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People + Technology: Why Humans Still Matter in the Age of Automation

Automation is here to stay. More and more, the day-to-day functions of the work we’ve traditionally expected people to perform are relegated to machines of all stripes. Whether that’s a...

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Scaling Quickly: How to Build Back Office Teams Fast

A strong back office team is the key to ensuring customer satisfaction, team efficiency and a successful foundation to any business. After all, it is the back-office team that primarily takes care...

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Outsourcing to India: Everything You Need to Know

With the increasing cost of talent and rapid expansion of businesses, companies across the globe are inclined to reap the benefits of outsourcing. And although the outsourcing industry is being...

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The Automation Era: Will Accounting Teams Become Obsolete?

Businesses today are undergoing rapid transformation with advancement in the world of technology and communication. Finance and accounting departments across the globe are exploring the current...

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[PODCAST] Outsourcing To Grow & Disrupt

Evan Green, Founder and Chairman of Personiv, was invited as a guest at the Selling Disruption Show with Mark S.A. Smith to share his views on how outsourcing can benefit businesses and boost...

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The Truth About Call Centers: Can Outsourcing Help Your Bottom Line?

Call Center: The term often draws up images of rows of cubicles and low ceilings, but despite what you may have heard in the past, call centers are now ultra-modern, cost-effective and all-around...

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