Accounts Payable Challenges: What Your AP Specialists Aren’t Telling You

October 27, 2025 Mimi Torrington

CFO and VP reviewing accounts payable process to identify challenges

Addressing accounts payable challenges is critical for every organization aiming to maintain a healthy cash flow. Paying your bills accurately and on time is the heartbeat of that system. That’s why an organized, efficient accounts payable (AP) process is essential.

But even with a strong AP team, inefficiencies can creep in, especially when manual processes, disconnected systems, or a lack of visibility slow things down. And those challenges can cost you more than just time- they can impact vendor relationships, compliance, and cash flow.

Let’s unpack the top three AP challenges most finance leaders face, and what you can do to overcome them.

Key Takeaways

  • The biggest challenge in AP is managing manual, error-prone processes , which lead to human errors , processing delays , and high costs of $15–$20 per invoice.

  • The primary solution is automation, which uses AP automation tools, RPA, and AI to automatically capture invoices , detect anomalies , and streamline approval workflows.

  • Key benefits of automation and outsourcing include significant cost and time savings , reducing the cost per invoice from $15–$20 down to $2–$3 and cutting processing time from 10–15 days to 1–3 days.

  • Improving AP transforms the finance function from firefighting to financial foresight , allowing teams to focus on strategic work like optimizing cash flow and analyzing working capital.

  1. Manual Data Entry: A Small Error with Big Consequences

    Controller found a small error in AP calculations

    Few things are more frustrating than reconciling your books and realizing the numbers don’t match. Legacy systems and manual invoice processing leave plenty of room for human error, such as misplaced digits, duplicate entries, or missing invoices can all derail accuracy.

    The fix? Automation.

    Today’s AP automation tools and robotic process automation (RPA) solutions can capture, validate, and post invoices automatically, reducing errors and freeing up your team for more strategic work. AI-enabled data capture even “learns” from past invoices, improving accuracy over time.

    Benefits of accounts payable automation include:

    • Time and cost savings

    • Improved accuracy and visibility

    • Seamless integration with ERP systems

    • Streamlined approval workflows

    Automation doesn’t just speed things up—it transforms AP into a data-driven engine for smarter financial decisions.

    Learn more: 5 Accounting Automation Questions to Ask Before Implementation

  2. Long Processing Times: The Silent Cash Flow Killer

    Accounts payable specialist overwhelmed by long processing times

    A slow approval cycle is one of the biggest culprits behind late payments and vendor frustration. Even with guidelines in place, inconsistent manual processes or paper-based systems lead to delays and confusion.

    Here’s how to tackle it:

    • Define clear workflows: A standardized AP approval process keeps everyone aligned—from accounting executives to procurement teams.

    • Digitize invoices: Paper is the enemy of speed. Move to digital workflows that allow for real-time visibility and remote approvals.

    • Set KPIs: Track key metrics like “invoice cycle time” or “cost per invoice” to identify bottlenecks and continuously improve performance.

    Forward-looking finance teams are also applying AI-driven workflow tools to predict bottlenecks before they happen—turning what used to be a reactive process into a proactive one.

  3. Cash Flow Management: Timing Is Everything

    Accounting director checking accounts payable balances

    Accounts payable isn’t just about paying bills; it’s about optimizing cash outflows. The goal is simple: balance payments to preserve liquidity while maintaining strong vendor relationships.

    Best practices for managing accounts payable and cash flow challenges:

    • Know your payment terms: Early-payment discounts can increase profitability, while well-timed payments improve working capital.

    • Monitor in real time: Cloud-based dashboards provide visibility into outstanding liabilities, helping you plan with confidence.

    • Delegate with clarity: Assign oversight to specific AP leads—or outsource functions if internal resources are stretched thin.

    When finance teams have clear visibility into payment cycles, they can shift from firefighting to financial foresight.

The True Cost of Manual Accounts Payable

Business owner looking at the cost in a contract by AP automation company to combat various challenges

It’s easy to underestimate how much manual AP actually costs your organization. Between labor, paper handling, and time spent on error correction, inefficiencies can quietly drain your bottom line.

Category Manual AP Process Outsourced AP
Average cost per invoice $15–$20 $2–$3
Processing time per invoice 10–15 days 1–3 days
Error rate 1–3% <0.5%
Visibility & reporting Limited Real-time dashboards
Scalability Low High

Manual processes don’t just consume time; they reduce opportunity. Every minute spent fixing errors or chasing approvals is time not spent analyzing cash flow, optimizing working capital, or negotiating better vendor terms.

Optimizing your payable process is a critical step toward a healthy cash flow. Of course, that's only half of the financial picture. Ensure you're managing the other side of the coin by reading our guide on the top accounts receivable challenges.

Why Personiv Is the Right Partner for AP Outsourcing

Accounts payable professional meeting with outsourcing company remotely

We’ve spent 40+ years helping organizations transform their finance functions, combining tech-enabled automation with dedicated global teams that operate as true extensions of your in-house staff.

When you outsource accounts payable with Personiv, you get:

  • Accuracy at scale: Our trained AP specialists process invoices with precision, supported by RPA tools and AI-based checks.

  • Speed and savings: We reduce your AP cycle times while cutting costs by up to 50%.

  • Custom-fit teams: Whether you need one AP clerk or an entire department, we build teams around your process—not the other way around.

  • Technology flexibility: We’re ERP-agnostic—our teams work seamlessly in your existing systems.

  • End-to-end visibility: You stay in control with transparent reporting and KPI tracking.

The result? A finance function that’s not just efficient—but strategic, scalable, and ready for what’s next.

Don't let these common accounts payable challenges define your finance function. When your AP team is free from chasing invoices and fixing errors, they can focus on optimizing cash flow and strengthening vendor relationships.

We can help you transform your AP department into a scalable, tech-enabled engine for growth. Get in touch today.


Frequently Asked Questions

What is the biggest challenge in accounts payable?
The most common challenge is managing manual, error-prone processes that delay approvals, cause duplicate payments, and reduce visibility. Automation and outsourcing help eliminate these inefficiencies.
How can AI improve accounts payable processes?
AI and RPA tools can automatically extract data from invoices, detect anomalies, and route approvals—reducing errors while increasing speed and compliance.
How much does it cost to process an invoice manually?
According to industry research, manual invoice processing can cost anywhere from $15–$20 per invoice, compared to $2–$3 when automated or outsourced.
What are the benefits of outsourcing accounts payable?
Outsourcing provides cost savings (up to 50%), faster processing, improved accuracy, and access to skilled finance professionals—all without the overhead of in-house hiring.
What KPIs should CFOs track in AP?
Key metrics include average cost per invoice, cycle time, on-time payment rate, and discount capture rate. Tracking these KPIs ensures your AP function is both efficient and strategic.

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