Sales Solutions

  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]

    This week, we wanted to know exactly why Bora thinks that live support and the people who provide it aren't going anywhere, and how offshore customer service is about to get better than it's ever been

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]

    This week, we asked Vishal Bora to share his thoughts on how data collected on customers and how technology is also impacting customer experience outsourcing behind the scenes.

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  • 5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]

    5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers is our three part series on how new technologies are affecting one of the oldest aspects of business - client care.

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  • Tech Support0:34

    Tech Support

    Top companies need tech support to fully engage their customers and win more deals. Find out if you're doing it the right way.

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  • Reimagining Sales Growth

    Reimagining Sales Growth

    Year after year, organizations around the world find that the efficient and scalable management of sales teams remains a limiting factor. Seeking the ultimate solution, sales leaders turn to outsourci

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  • The Truth About Call Centers: Can Outsourcing Help Your Bottom Line?

    The Truth About Call Centers: Can Outsourcing Help Your Bottom Line?

    Call Center: The term often draws up images of rows of cubicles and low ceilings, but despite what you may have heard in the past, call centers are now ultra-modern, cost-effective and all-around...

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  • Sales Solutions 1:02

    Sales Solutions

    Personiv's wide array of Sales Services offer small, midsize, and large businesses a solution to their current sales strategy and efforts. Watch this video to learn how you can save on cost per lead.

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  • Roadblocks to In-House Sales

    Roadblocks to In-House Sales

    When it comes to finding talent that can generate leads, guide customers through the buyer’s journey, and close sales, most growing companies hit a glass ceiling. The obstacles to transforming...

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  • Case Study - Customer Care

    Case Study - Customer Care

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  • Top 4 Strategies for High-Performing Tech Support

    Top 4 Strategies for High-Performing Tech Support

    With more and more competitors popping up every day, business leaders feel constant pressure to keep their businesses afloat while growing and scaling at break-neck speeds.

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  • Everywhere & Always On: How Tech Support is Changing

    Everywhere & Always On: How Tech Support is Changing

    You may have noticed that customers today want it all: quick answers and detailed explanations, always-on support day or night, and customer care across channels. It’s no different with tech...

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  • How to Encourage Brand Loyalty with a Dynamite Customer Experience

    How to Encourage Brand Loyalty with a Dynamite Customer Experience

    How many times have you heard that the future is all about customer care; and how often have you wondered if you’re doing it right? Customer care may be one of the most important things you master

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  • Customer Care0:57

    Customer Care

    Personiv is devoted to giving you answers to all your customer support-related questions quickly and efficiently. Watch this video to learn more about our Customer Care Services.

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  • Managing an Outsourced Sales Department – Where to Start?

    Managing an Outsourced Sales Department – Where to Start?

    Solutions exist for outsourcing the full sales process, encompassing everything your in-house sales team typically covers. However, few executives would make the leap directly to a fully...

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  • Customer Care Outlook: 2019

    Customer Care Outlook: 2019

    The customer care outlook for 2019 shouldn’t come as a surprise to anyone: multiple communication channels, integrated and seamless customer experience, social media as customer care and...

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  • How to Choose an Outsourcing Provider for Your Business

    How to Choose an Outsourcing Provider for Your Business

    If you’re thinking about using outsourcing as a way to scale your business, one of the first things you may be considering is how to choose a provider. Outsourcing provider for your business can...

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  • Why Do Companies Outsource?

    Why Do Companies Outsource?

    All companies are looking to grow and become the best in their core competencies. Unfortunately, all companies also face the same needs in order to scale, whether its HR, accounting, marketing or...

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