All Insights
Find everything from eBooks and white papers to blog posts, articles and news.
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Read ArticleIf I Outsource My Accounting Processes, How Talented Will My Team Be?
You might be considering outsourcing some of your accounting tasks, but are worried about the qualifications of offshore talent. I take great pride in building high-performing teams that exceed
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![[PODCAST] The Reality of Doing More With Less](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkY2RhYTA2Y2E1MzUucG5nJnZlcnNpb249MDAwMCZzaWc9YWNlNWM4MDdjZDcxNjYzMDAyNzI2ZmU1MGI2NmZkY2M%25253D&size=1&version=1573837202&sig=6601e73bc7426f5ac2503a411a29cdc8&default=hubs%2Ftilebg-blogs.jpg)
Read Article[PODCAST] The Reality of Doing More With Less
Michael Murphy —CFO of Personiv, was invited as a guest to speak on the MarketScale Retail Podcast with Sean Heath, where he shared his experience and insight as a financial leader sometimes required
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Read ArticleImproving Your Accounting Processes Through Outsourcing
Keeping your company's books and financial information in order is crucial to keeping, well, your company. After all, business comes down to the numbers. If you do it yourself, you're probably already
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Read ArticleMaking Your Mark: Improving Accounting Processes Without Breaking What Works
If you're a CFO that's moved into a new role – through headhunting, traditional hiring processes, or through a recent promotion – you can expect at least one thing about the transition
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Read MoreDigital Done Right
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Think You Know Outsourcing? Not if You Believe These 6 Myths.
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Read More
Tech-Driven CX + Live Support
Today’s digital age has transformed the way customers interact and share their experiences with organizations. The success of video, real-time messaging, chatbots and artificial intelligence has...
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![5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkYjlmNDc3N2VkMDQucG5nJnZlcnNpb249MDAwMCZzaWc9MjI1NTU4OTcyYWU2NWQ4MDUwNzM0NDMzNWUxYjFhNjc%25253D&size=1&version=1573161357&sig=19ad68d7da1d508f98f7f500c1c992f2&default=hubs%2Ftilebg-blogs.jpg)
Read Article5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 3]
This week, we wanted to know exactly why Bora thinks that live support and the people who provide it aren't going anywhere, and how offshore customer service is about to get better than it's ever been
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![5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkOTY2MTZkYTYxZjUucG5nJnZlcnNpb249MDAwMCZzaWc9MGQxYTdjYzc4OWQ5NzM5ZjBjOWI3MDE3ZGU1YWJkNGQ%25253D&size=1&version=1573161334&sig=ccc23c3b843443d66047a15d3b15e854&default=hubs%2Ftilebg-blogs.jpg)
Read Article5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 2]
This week, we asked Vishal Bora to share his thoughts on how data collected on customers and how technology is also impacting customer experience outsourcing behind the scenes.
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![5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkOTU3NWVlZjAyY2YucG5nJnZlcnNpb249MDAwMCZzaWc9OTUwNjliNWQ3MDUyM2Y5YWVmYjU2NTRhYTQ1MDI2MWY%25253D&size=1&version=1573161310&sig=b781d43b100b501a3522a728e4a79e47&default=hubs%2Ftilebg-blogs.jpg)
Read Article5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers [Part 1]
5 Tech-Driven CX Insights to Pair With Live Support to Delight Your Customers is our three part series on how new technologies are affecting one of the oldest aspects of business - client care.
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Read ArticleWe Are ‘One Personiv’: How 50 Employees Spread Across the Globe Came Together to Give Back
When you’re a global company, finding ways to foster cohesion isn’t always an easy prospect. It takes dedicated leadership and a set of values that prioritizes unification as a company culture.
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Read ArticleCEO David Lesniak on Sourcing and Securing Hard-to-Find Accounting Talent
It’s no secret: there’s a talent accounting shortage in the United States. Between automation, changing regulations, and the looming mass retirement of CPAs, the talent pool is diminishing.
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Read ArticleCEO David Lesniak: The 5 Steps You Can't Skip on the Path to Outsourcing
When you’re first beginning to consider outsourcing for your business, it’s almost impossible not to feel a little overwhelmed by the sheer volume of information available. That’s not necessarily bad
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![[Infographic] Leading Gen Z in the Workplace](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkNjk1ZDJlM2E5MmUucG5nJnZlcnNpb249MDAwMCZzaWc9MTM4NzFjMTk1ODZiZWU0YTYyNWM1MmNlYTA2ZGZlMzA%25253D&size=1&version=1570454132&sig=5b1e0f8fe42e9a39393e902bb08cbe4b&default=hubs%2Ftilebg-blogs.jpg)
Read Article[Infographic] Leading Gen Z in the Workplace
Did you know that generation Z is entering the workplace now? This infographic details everything you need to know to manage the newest generation.
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![[Infographic] The Competitive Edge for Startups](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkNjk0NzMzNDE2YjQucG5nJnZlcnNpb249MDAwMCZzaWc9YWVhN2FmMTA2OWRhZmEyM2ExMzE2MDFkZGVmYzcwNjU%25253D&size=1&version=1570481708&sig=11dd3f82f494179067e3a538e7abd0e6&default=hubs%2Ftilebg-blogs.jpg)
Read Article[Infographic] The Competitive Edge for Startups
Looking to scale fast as a growing startup? With such fierce competition, outsourcing is the answer. Find out how to get an edge in the crowded startup/incubator scene with our infographic.
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Read Article3 Big Reasons to Implement a Wellness Program at Work
When it comes to enticing and retaining employees, perks can be pivotal. And across industries, wellness programs are among the most common types of perks there are. It’s easy to see why benefits...
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![[PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTg5MzkwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzVkNjdlZmU5MWQ3MzkuanBnJnZlcnNpb249MDAwMCZzaWc9ZjMwNGEyODI5YjcyOGU0ZjE4YmNhODM3NGE3NTBlYWE%25253D&size=1&version=1570481768&sig=d3bc2c1b9d85dbb2b9604b5841a5411e&default=hubs%2Ftilebg-blogs.jpg)
Read Article[PODCAST]: The Magic Ratio: How to Focus Your Efforts for Top Productivity
Evan Green, Founder, and Chairman of Personiv was invited as a guest to speak on the Pro AV podcast over at Marketscale.
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Read MoreMeet Gen Z: How to Lead the Newest Generation of Workers
A new generation is making its way out of the classroom and into the boardrooms, cubicles and coworking spaces that comprise the modern workplace.
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Read MoreWhat To Do When Your BPO Isn't Working Out
When your BPO firm isn’t working out, it can have serious consequences. By missing targets, leaving customers dissatisfied or losing key talent, your BPO firm could be negatively affecting your succes
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Read ArticleHow Austin's Startup Community Made Our First Event a Big Success
On August 8, 2019, we had the unique pleasure of hosting our first event in Personiv's home city of Austin, Texas. Smart Outsourcing for Startups and Incubators was an evening dedicated to...
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Read ArticleRethinking What an 'Office' Looks Like: The Rise of the Virtual Team
The world is changing at a faster pace than it ever has before. Technology, globalization and constant connectivity tend to affect almost everything we do, and that’s especially true when...
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