Case Studies + Testimonials

Learn how companies around the globe use our people-powered services to enhance their operations and augment their capabilities. With our relationship-oriented initiative, we have enabled organizations to grow and change the way they do business.

  • [Client Spotlight] Personiv + Localsearch1:02

    [Client Spotlight] Personiv + Localsearch

    Find out why shared values like customer experience and doing the right thing make Australia-based LocalSearch and Personiv a perfect partnership.

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  • [Client Spotlight] Personiv + Lamar Graphics1:02

    [Client Spotlight] Personiv + Lamar Graphics

    Find out why Lamar trusts Personiv to work as a part of their graphic-design team and gives Personiv 12 percent of their work each year, while experiencing the same or better quality.

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  • [Client Spotlight] Personiv + Thryv1:55

    [Client Spotlight] Personiv + Thryv

    Personiv has worked with Thryv for decades, providing this top full-service media company with flexible BPO solutions across multiple areas of their business.

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  • Case Study - Customer Experience

    Case Study - Customer Experience

    The client was looking to increase outbound sales conversion for a new customer acquisitions campaign offering TV services. Campaign conversion was steady at 5.8%. All customer segments were yielding

  • Case Study - Graphic Design

    Case Study - Graphic Design

    In 2012, Lamar was seeking an outsourcing partner to help with steadily increasing creative demands in their Art Department. With consistent growth over 12 years, and their capacity to onboard new art

  • Case Study - Creative/Back Office

    Case Study - Creative/Back Office

    As the incoming Executive Vice President of Operations at Dex Media, John Wholey was looking for an outsourcing partnership that would allow his company time and flexibility to review, reflect and

  • Case Study - Sales

    Case Study - Sales

    The client was looking to quickly double their outbound sales channel for new customer acquisitions in the US. With a current total capacity of 110 agents distributed among 15 vendors...

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