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Meet Gen Z: How to Lead the Newest Generation of Workers

A new generation is making its way out of the classroom and into the boardrooms, cubicles and coworking spaces that comprise the modern workplace. Born between 1997 and 2012, members of Gen Z are just beginning to lay the foundations of their careers. Leaders and managers will need to get up to speed on how to recruit, train and retain this unique group of job-seekers.

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Tech-Driven CX + Live Support
Tech-Driven CX + Live Support

Today’s digital age has transformed the way customers interact and share their experiences with organizatio...

What To Do When Your BPO Isn't Working Out
What To Do When Your BPO Isn't Working Out

When your BPO firm isn’t working out, it can have serious consequences. By missing targets, leaving custome...